AQV has introduced SafeCruise, our enhanced set of health and safety protocols. SafeCruise is our commitment to our guests’ safety and security throughout the entire cruise experience, and features pre-boarding, boarding and onboard processes to enhance health and safety.
PRE-BOARDING & TESTING
• Pre-Cruise Covid-19 testing is no longer required or provided on all vessels beginning October 1, 2022
VACCINATIONS
• COVID-19 vaccination is no longer required for all guests and crew for all sailings
EMBARKATION & DISEMBARKATION
• Luggage will be disinfected before it is brought on board and when it is removed from the vessel
• When the gangway is in use, sanitation will occur every half-hour
GUEST ACCOMMODATIONS
• Prior to guest arrival, staterooms and suites will be thoroughly cleaned and disinfected with hospital-grade EPA-approved solutions
• Guest staterooms and suites will be cleaned and disinfected twice-daily
• Multi-purpose disinfecting wipes will be made available for all guests to carry and will be placed in all guest accommodations
PUBLIC SPACES
• Every space undergoes enhanced anti-microbial disinfection with medical-grade EPA-approved solutions
• Twice-daily antiviral sanitization will occur in all public and crew spaces along with overnight sanitisation.
• Additional hand sanitizing stations with an alcohol-based sanitizer will be placed strategically throughout the ship.
MASKS & FACE COVERINGS
• Masks are optional for guests and crew onboard including the embarkation process and while riding our shore excursion motor coaches.
• Masks are required for those symptomatic guests and crew awaiting COVID-19 test results.
• State and local municipalities may implement mask requirements.
CREW MEMBER STANDARDS & PRACTICES
• Crew will follow proper hand washing techniques
• Crew are trained on all health and safety preventive measures
FOOD & BEVERAGE
• Crew will sanitize all frequently touched surfaces in restaurant areas hourly
• Crew will sanitize all back-of-house areas such as pantries and office areas
• Sanitizing Logs will be accurately maintained, and records kept on file
SHORE EXCURSIONS
• All bus seats, windows and handrails will be sanitized with an EPA-approved solution each day before the first guests arrive
• Stepwell handrails, seat handrails and seats will be cleaned after each service and sanitized every hour
• The bus restrooms will be sanitized with an EPA-approved solution after each use and several times per day beyond that
• Liquid hand sanitizer dispensers will be available at the motorcoach doors for all guests.
• Masks are optional on shore excursion motorcoaches and up to the discretion of all onboard
MEDICAL RESOURCES
• Licensed medical personnel will be on board and available throughout the voyage
• Every vessel is equipped with PCR Testing capabilities on board should anyone present COVID-19 symptoms while on the vessel
• We have formed partnerships with professional medical facilities in every port we visit so that you will be cared for wherever and whenever it is needed
SHARED RESPONSIBILITY
• Wash your hands often with soap and warm water for 20 seconds. Use alcohol-based sanitizer when soap is not available
• Cover your nose and mouth when you cough or sneeze and be sure to cough or sneeze into your elbow if a tissue is unavailable
• Avoid touching your eyes, nose and mouth
• Avoid personal contact with others such as handshaking or sharing cups, glasses or utensils
